We are happy to help with questions about our apps, purchases, subscriptions or anything else.
Email us
We usually reply within two business days. For app support, please include the app name, your device model and its operating system version, and a short description of the problem.
Postal address
Studyforge Labs Ltd
128 City Road
London
EC1V 2NX
United Kingdom
Frequently asked questions
How do I restore a purchase on a new device?
Open the app, go to Settings and tap Restore Purchases. Make sure you are signed in with the same Apple ID or Google account you used to buy.
How do I cancel a subscription?
Subscriptions are managed by the store you bought from. On iPhone or iPad, go to Apple subscriptions. On Android, go to Google Play subscriptions. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
How do I get a refund?
See our Refund Policy. App Store and Google Play refunds are handled by Apple and Google; we are happy to help you with the request.