# Contact

> Get help with Studyforge Labs apps: restoring purchases, cancelling subscriptions, refunds and technical support. We reply within two business days.

- Source: https://studyforgelabs.com/contact/
- Publisher: Studyforge Labs Ltd (UK company number 17563947)
- Last updated: 6 November 2026

Contact

# Contact and app support

Questions about an app, a purchase or a subscription? We are here to help.

## Email us

[**support@studyforgelabs.com**](mailto:support@studyforgelabs.com)

We usually reply within two business days. For app support, please include the app name, your device model and its operating system version, and a short description of the problem.

## Postal address

Studyforge Labs Ltd
128 City Road
London
EC1V 2NX
United Kingdom

## Frequently asked questions

### How do I restore a purchase on a new device?

Open the app, go to Settings and tap **Restore Purchases** . Make sure you are signed in with the same Apple ID or Google account you used to buy.

### How do I cancel a subscription?

Subscriptions are managed by the store you bought from. On iPhone or iPad, go to [Apple subscriptions](https://apps.apple.com/account/subscriptions). On Android, go to [Google Play subscriptions](https://play.google.com/store/account/subscriptions). Cancel at least 24 hours before the renewal date to avoid being charged for the next period.

### How do I get a refund?

See our [Refund Policy](https://studyforgelabs.com/refund-policy/). App Store and Google Play refunds are handled by Apple and Google; we are happy to help you with the request.